Terms and Conditions – BulkBrandSA (Pty) Ltd
1. Introduction
Welcome to BulkBrandSA (Pty) Ltd (“BulkBrandSA”, “we”, “us”, or “our”).
These Terms and Conditions govern your access to and use of www.bulkbrandsa.co.za, including all orders, sales, branding services, deliveries, and collections.
By accessing or using our website or purchasing products from us, you agree to be legally bound by these Terms and Conditions.
Please read these Terms carefully, as they contain provisions that may limit your rights and impose obligations on you.
2. Eligibility & Use of Website
By using this website, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
- All information you provide is accurate and current
You may not misuse the website, interfere with its functionality, or use it for unlawful purposes.
3. Personal Information
We collect and process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Certain personal information is required to process orders, provide services, and deliver products.
For full details, please refer to our Privacy Policy.
4. Products & Availability
We make every effort to ensure that product descriptions, pricing, and images are accurate. However:
- Product images are illustrative and colours may vary due to display limitations
- Packaging, specifications, or appearance may change without notice
- Stock availability is not guaranteed
If an obvious pricing or product error occurs, we reserve the right to cancel the order and issue a refund.
5. Orders & Acceptance
- Orders are placed via our website or approved sales channels
- All orders are subject to acceptance by BulkBrandSA
- A contract of sale is formed only once payment is received and the order is confirmed for dispatch
We reserve the right to refuse or cancel orders due to stock availability, pricing errors, or suspected fraud.
6. Pricing & Payment
- All prices are quoted in South African Rand (ZAR) and exclude VAT unless stated otherwise
- Prices may change without notice
- Payment must be made in full before orders are processed unless approved credit facilities exist
BulkBrandSA reserves the right to withhold dispatch until payment is cleared.
7. Branding & Custom Orders
7.1 Branding Conditions
- Branding will commence only once full payment and artwork approval are received
- Customers confirm that they have permission to use supplied logos, artwork, or trademarks
- BulkBrandSA is not responsible for spelling or design errors once artwork is approved
7.2 Cancellations
- Branded or customised orders cannot be cancelled once artwork is approved
- No refunds apply to branded items
7.3 Indemnity
You indemnify BulkBrandSA against any claims arising from the use of logos, artwork, or trademarks supplied by you.
8. Delivery
- Delivery is handled by third-party couriers
- Delivery dates are estimates and not guaranteed
- A delivery fee may apply
You are responsible for ensuring that delivery details are accurate.
BulkBrandSA is not liable for failed deliveries due to incorrect information.
Any damage or shortages must be reported within 24 hours of delivery.
9. Collection
- Orders may be collected only with valid identification and order reference
- Orders must be collected in full
- Uncollected orders after 3 weeks may be cancelled
For branded or special orders, BulkBrandSA reserves the right to retain the full purchase price.
10. Returns & Refunds
10.1 Standard Products
Returns are accepted within 10 working days provided items are:
- Unused
- In original packaging
- In resalable condition
Return delivery costs are for the customer’s account.
10.2 Non-Returnable Items
The following cannot be returned:
- Branded or customised items
- Clearance or sale items
- Consumables or perishables
10.3 Defective Products
Defective items reported within 6 months will be repaired, replaced, or refunded in accordance with the Consumer Protection Act.
BulkBrandSA may inspect returned items before approving a refund or replacement.
11. Warranties
- Products carry a statutory 6-month warranty unless otherwise stated
- Extended warranties (if any) are subject to manufacturer terms
- BulkBrandSA does not guarantee fitness for a specific purpose
Our liability is limited to repair, replacement, or refund of defective products.
12. Intellectual Property
All content on this website, including images, text, logos, and designs, remains the intellectual property of BulkBrandSA or its licensors.
You may not copy, reproduce, distribute, or use website content without prior written consent.
13. Limitation of Liability
To the fullest extent permitted by law, BulkBrandSA shall not be liable for:
- Indirect or consequential damages
- Loss of profit or business
- Delays beyond our control
Use of the website and services is at your own risk.
14. Force Majeure
BulkBrandSA shall not be liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to acts of God, strikes, supplier delays, or courier disruptions.
15. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa, including:
- Consumer Protection Act
- Electronic Communications and Transactions Act
- Protection of Personal Information Act
16. Amendments
BulkBrandSA reserves the right to amend these Terms and Conditions at any time.
Updated versions will be published on our website.
17. Contact Details
BulkBrandSA (Pty) Ltd
453 Bergvlei Road, Wadeville, Germiston, 1428
info@bulkbrandsa.co.za
010 157 2614
www.bulkbrandsa.co.za